Sub-processors
Last updated: January 27, 2026
Clokio uses the following third-party service providers (sub-processors) to help us deliver our services. All sub-processors are bound by Data Processing Agreements (DPAs) and comply with GDPR requirements.
Notice of Changes: We will notify customers at least 30 days before adding new sub-processors. You may object to new sub-processors by contacting us at support@matat.co.il.
Infrastructure & Hosting
| Provider | Purpose | Location | Data Processed |
|---|---|---|---|
|
Hetzner Online GmbH
Privacy Policy |
Cloud hosting & data storage | Germany (EU) | All platform data |
Communications
| Provider | Purpose | Location | Data Processed |
|---|---|---|---|
|
Mailgun (Sinch)
Privacy Policy |
Transactional emails | EU | Email addresses, names |
|
Google Firebase (FCM)
Privacy Policy |
Push notifications | USA | Device tokens, notification content |
Device Platform Services
| Provider | Purpose | Location | Data Processed |
|---|---|---|---|
|
Apple Inc.
Privacy Policy |
iOS app distribution, Face ID/Touch ID | USA | Biometric data (on-device only), app usage |
|
Google LLC
Privacy Policy |
Android app distribution, biometric auth | USA | Biometric data (on-device only), app usage |
International Data Transfer Safeguards
For sub-processors located outside the European Economic Area (EEA), we ensure adequate protection through:
- EU-US Data Privacy Framework: For US-based processors certified under the framework
- Standard Contractual Clauses (SCCs): EU-approved contractual safeguards
- Supplementary Measures: Additional technical and organizational measures where required
Questions?
If you have questions about our sub-processors or data processing practices, please contact our Data Protection Officer at support@matat.co.il.