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Privacy Policy

Last updated: January 27, 2026

GDPR Compliant Israel Privacy Law (Amendment 13)

Data Controller

Company: MATAT TECHNOLOGIES LTD

Address: Israel

Email: support@matat.co.il

Data Protection Officer: support@matat.co.il

1. Introduction

MATAT TECHNOLOGIES LTD ("Clokio", "we", "us", or "our") is committed to protecting your privacy and personal data. This Privacy Policy is designed to comply with the Israeli Privacy Protection Law 5741-1981 and its Amendment 13 (תיקון 13 לחוק הגנת הפרטיות), as well as the European Union General Data Protection Regulation (GDPR - Regulation 2016/679).

This policy explains how we collect, use, store, share, and protect your personal data when you use our attendance management services, and informs you of your rights regarding your personal data.

2. Definitions

  • Personal Data: Any information relating to an identified or identifiable natural person
  • Data Subject: The individual whose personal data is being processed
  • Processing: Any operation performed on personal data (collection, recording, storage, use, disclosure, etc.)
  • Data Controller: The entity that determines the purposes and means of processing personal data (Clokio)
  • Data Processor: An entity that processes personal data on behalf of the controller
  • Sensitive Data: Data revealing racial or ethnic origin, political opinions, religious beliefs, health data, biometric data, etc.

3. Categories of Personal Data We Collect

3.1 Identity and Contact Data

  • Full name
  • Email address
  • Phone number
  • Profile photograph

3.2 Employment Data

  • Employee ID number
  • Job title and department
  • Work location assignment
  • Employment status

3.3 Attendance and Time Data

  • Clock-in and clock-out timestamps
  • Break times
  • Working hours calculations
  • Leave requests and absences

3.4 Location Data

  • GPS coordinates at clock-in/clock-out (with explicit consent)
  • Geofencing verification data

3.5 Biometric Authentication

Important - We Do NOT Store Biometric Data:

Clokio uses your device's built-in biometric authentication (Face ID, Touch ID, fingerprint scanner) for identity verification. This means:

  • Your biometric data never leaves your device - it is processed and stored locally by your phone's operating system (iOS/Android)
  • We only receive a success/failure confirmation from your device, not your actual biometric data
  • Apple and Google are responsible for the security and storage of your biometric templates
  • We cannot access, view, or export your fingerprint, face scan, or any biometric information

For information about how your device handles biometric data, please refer to Apple's Face ID Security or Google's Biometric Security documentation.

3.6 Technical Data

  • IP address
  • Device type and operating system
  • Device identifiers
  • Browser type (for web access)
  • App version

4. Legal Basis for Processing (GDPR Article 6 & Israeli Law)

We process your personal data only when we have a valid legal basis:

Processing Purpose Legal Basis
Providing attendance tracking services Contract performance
Device biometric verification (Face ID/Touch ID) Device OS consent (handled by Apple/Google)
Location tracking during clock-in/out Explicit consent
Sending marketing communications Consent
Service improvement and analytics Legitimate interest
Security and fraud prevention Legitimate interest
Compliance with labor laws Legal obligation
Tax and financial record keeping Legal obligation

5. Purposes of Processing

We process your personal data for the following specific purposes:

  • Providing and maintaining attendance management services
  • Verifying employee identity during clock-in/clock-out
  • Generating attendance reports for employers
  • Processing leave requests and managing absences
  • Sending service-related notifications
  • Providing customer support
  • Improving and optimizing our services
  • Ensuring security and preventing fraud
  • Complying with legal and regulatory requirements
  • Sending marketing communications (only with consent)

6. Data Sharing and Recipients

We do not sell your personal data. We may share your data with the following categories of recipients:

6.1 Your Employer

Attendance data, working hours, and leave information are shared with authorized administrators in your organization as part of the employment relationship.

6.2 Service Providers (Sub-processors)

We engage third-party service providers who process data on our behalf. For a complete list of our sub-processors, please visit our Sub-processors page.

All service providers are bound by Data Processing Agreements (DPAs) ensuring GDPR compliance and appropriate security measures. Organizations requiring a DPA can contact us at support@matat.co.il.

6.3 Legal and Regulatory Authorities

We may disclose data when required by law, court order, or government request, or to protect our legal rights.

7. International Data Transfers

Your data may be transferred to and processed in countries outside Israel or the European Economic Area (EEA). When we transfer data internationally, we ensure adequate protection through:

  • Adequacy Decisions: Transfers to countries recognized as providing adequate protection by the European Commission or Israeli Privacy Protection Authority
  • Standard Contractual Clauses (SCCs): EU-approved contractual safeguards for data transfers
  • Binding Corporate Rules: For transfers within corporate groups
  • Your Explicit Consent: When required and obtained

You may request information about the specific safeguards in place by contacting our Data Protection Officer.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected:

Data Type Retention Period
Account information Duration of account + 30 days
Attendance records 7 years (legal requirement)
Biometric data Not stored by Clokio (device-only)
Location data 90 days (unless required longer)
Technical logs 12 months

After the retention period, data is securely deleted or anonymized in accordance with our data destruction procedures.

9. Your Rights (GDPR & Israeli Privacy Law)

Under GDPR and the Israeli Privacy Protection Law (Amendment 13), you have the following rights regarding your personal data:

Right of Access (Article 15 GDPR / Section 13 Israeli Law)

Request confirmation of whether we process your data and obtain a copy of your personal data.

Right to Rectification (Article 16 GDPR / Section 14 Israeli Law)

Request correction of inaccurate or incomplete personal data.

Right to Erasure / "Right to be Forgotten" (Article 17 GDPR / Section 14a Israeli Law)

Request deletion of your personal data when it is no longer necessary, you withdraw consent, or you object to processing.

Right to Restriction of Processing (Article 18 GDPR)

Request limitation of processing in certain circumstances.

Right to Data Portability (Article 20 GDPR)

Receive your data in a structured, commonly used, machine-readable format.

Right to Object (Article 21 GDPR / Section 13a Israeli Law)

Object to processing based on legitimate interests or for direct marketing purposes.

Right to Withdraw Consent (Article 7 GDPR)

Withdraw consent at any time for processing based on consent. Withdrawal does not affect prior lawful processing.

Right Not to be Subject to Automated Decision-Making (Article 22 GDPR)

Not be subject to decisions based solely on automated processing that significantly affect you.

How to Exercise Your Rights

To exercise any of these rights, please contact our Data Protection Officer at support@matat.co.il. We will respond within:

  • GDPR: 30 days (extendable by 60 days for complex requests)
  • Israeli Law: 30 days

We may request identification verification before processing your request.

10. Right to Lodge a Complaint

If you believe your data protection rights have been violated, you have the right to lodge a complaint with a supervisory authority:

  • Israel: The Privacy Protection Authority (הרשות להגנת הפרטיות) - www.gov.il/privacy
  • EU: The supervisory authority in your country of residence or where the alleged infringement occurred

11. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction:

  • Encryption of data in transit (TLS 1.2+) and at rest (AES-256)
  • Access controls and authentication mechanisms
  • Regular security assessments and penetration testing
  • Employee security training and confidentiality agreements
  • Incident response and breach notification procedures
  • Physical security of data centers
  • Regular backups and disaster recovery procedures

12. Data Breach Notification

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms:

  • We will notify the relevant supervisory authority within 72 hours of becoming aware (GDPR requirement)
  • We will notify the Israeli Privacy Protection Authority as required by Israeli law
  • If the breach is likely to result in a high risk to your rights, we will notify you directly without undue delay

13. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. This section explains what cookies are, how we use them, and how you can control them.

13.1 What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They help websites remember your preferences and improve your experience.

13.2 Types of Cookies We Use

Cookie Type Purpose Duration
Essential Cookies Required for the website to function. Include session cookies, CSRF protection, and authentication tokens. Session / 2 hours
Preference Cookies Remember your settings like language, timezone, and display preferences. 1 year
Security Cookies Help detect fraud, protect against attacks, and ensure secure login. Session
Analytics Cookies Help us understand how visitors use our website to improve performance (only with consent). 2 years

13.3 Specific Cookies Used

Cookie Name Provider Purpose
XSRF-TOKEN Clokio Security - Prevents cross-site request forgery attacks
clokio_session Clokio Essential - Maintains your login session
remember_web_* Clokio Preference - Remember me functionality
cookie_consent Clokio Essential - Stores your cookie consent preference

13.4 Local Storage

In addition to cookies, we use browser local storage for:

  • FCM Token: Push notification device token
  • Cookie Consent: Your cookie preference
  • UI Preferences: Sidebar state and display settings

13.5 Managing Cookies

You can control and manage cookies in several ways:

  • Cookie Consent Banner: Use our cookie banner to accept or decline non-essential cookies
  • Browser Settings: Most browsers allow you to block or delete cookies through settings
  • Third-Party Tools: Use browser extensions to manage cookie preferences

Note: Blocking essential cookies may affect the functionality of our service, including your ability to log in.

14. Children's Privacy

Our services are intended for adults in employment relationships. We do not knowingly collect personal data from children under 16 (GDPR) or 18 (Israeli law). If we become aware that we have collected data from a minor without appropriate consent, we will delete it promptly.

15. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes:

  • By email at least 30 days before the changes take effect
  • Through a prominent notice in our application
  • By updating the "Last updated" date at the top of this policy

Continued use of our services after changes become effective constitutes acceptance of the revised policy.

16. Contact Information

Data Controller

Company: MATAT TECHNOLOGIES LTD

Email: support@matat.co.il

Data Protection Officer (DPO)

Email: support@matat.co.il

For any questions about this Privacy Policy, to exercise your rights, or to lodge a complaint, please contact our Data Protection Officer.

Legal References

  • • Israeli Privacy Protection Law 5741-1981 (חוק הגנת הפרטיות, תשמ"א-1981)
  • • Israeli Privacy Protection Regulations (Data Security) 5777-2017 (תקנות הגנת הפרטיות (אבטחת מידע), תשע"ז-2017)
  • • EU General Data Protection Regulation (GDPR) - Regulation 2016/679